Contact Us
Find the best way to get help and connect with EPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.
If you still need more help, see the contact information for technical support, Postal Store orders, and more.
Contact Us
Find the best way to get help and connect with support@gotrackermovercom. Fill out a short form or get tips to fix some of the most common issues right from your computer.
If you still need more help, see the contact information for technical support, Postal Store orders, and more.
Email Us
Use our online form to answer a few questions about your issue. Please provide as much detail as you can.
Find a Post Office
Find the nearest USPS location by city and state or ZIP Code™. Get contact information, hours, and more.
Check Postal Holidays
Postal facilities are closed on federal holidays. See a list of all upcoming EPS holidays and events.
Contact USPS
General Information
For general information, how-to steps, or to learn more about EPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.
Frequently Asked Questions
- EPS Tracking® – The Basics
- Tracking Status Notifications
- Missing Mail – The Basics
Email Customer Service
Customer Care Center
Connect with our customer service representatives to help resolve your issue and get back on track.
Email: info@expresspriorityship.com
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ETFederal Communication Commission (FCC) Telecommunications Relay Services (TRS) –
TTY Access for Deaf & Hard of HearingIndividuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with EPS by using the FCC’s TRS program:
Access your state’s telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or
- Go to the FCC’s TRS by State and Territories page.
- Select your state or territory from the alphabetical listing.
- Find the “TRS Telephone Numbers” section to get the specific number you need.
For more details and a full list of services, go to FCC Telecommunications Relay Services.
Technical Support
The Technical Support team can help when a website application or form doesn’t work properly. If you have trouble using one of the following, please email us.
- Click-N-Ship®
- File a Claim
- PO Boxes
- The Postal Store®
- EPS accounts
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
Informed Delivery Support
If you need help with your Informed Delivery service, please email Informed Delivery User Support.
Domestic & International EPS Tracking
To see the most recent status of your packages, enter your tracking number in any search box on EPS.com.
NOTE: The tracking information available to customer service representatives is the same information you will see on EPS Tracking®. If you’d like to speak with a representative about another issue with your package,
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET